Privacy & Cookie Policy

At Hallgarth The Manor House, Durham we are committed to preserving the privacy of all visitors to our website at

Please read the following privacy policy statement to understand how we use and protect any information that you provide

By registering or making a booking via this website, you consent to the collection, use, and transfer of your information under the terms of this policy.

Information we may collect from you:

When you visit, register or make a booking via or third party agencies you may be redirected to, you may be asked to provide information including your name, contact details, and possibly credit or debit card information.

We may also collect information about your usage of our site as well as information about you from messages you post via social media links etc and emails or letters you send to us.

Use of information we collect:

The information you supply will enable us to provide you with access to all areas of our website and to help us supply the goods or services you require.

It will also enable us to ensure correct billings for your visit, stay or participation in events we hold from time to time and to contact you when necessary.

We may also use your information to contact you for your views on our services or to notify you about special events/offers or important changes or developments to the services we offer visitors.

If you change your mind regarding being contacted in the future then we will ensure that all contact data will no longer be held on our systems and no further contact will be made.

Disclosure of your information:

Unless required or permitted to do so by law, we will not share, sell or distribute any of the information you provide to us or our third party controlled services without your consent.

Security and data retention:

We will only retain your information for a reasonable period of time or for as long as the law requires.

Use of cookies

A cookie is a web file which contains information relating to your web journey and behaviour. It is stored in your web browser and enables us to personalise your experience next time you visit our website. You can choose via your browser to accept or decline cookies and can also delete them whenever you feel it necessary.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

Changes to our privacy policy:

Any changes to our privacy policy will be posted to the website and, where appropriate, through email notifications.


All comments, queries and requests relating to our use of your information are welcomed and should be addressed to